Stewart McKie PhD
Phone: +44 (0) 1747 812285
(c) Stewart McKie 2021-22All rights reserved.
Little and often is the key to success for solution playbacks.
A solution playback is walkthrough of solution functionality that should take place little and often throughout the implementation.
Playbacks may be used to 'pass' key project stage gates for example go-live readiness.
But they are also important for the following reasons:
It is likely that some kind of playback will be needed at least on a monthly basis throughout the project lifecycle.
Lesson: Do playbacks little and often to avoid solution 'surprises'.