The Visual Story Map (see link) is great way to think about change management in the context of an ERP implementation.

Not a lot of people know this (Caine-speak) but apart from being a rock-star ERP selection and implementation consultant, I also have a masters in screenwriting and a PhD in screenplay analytics.

So every now and then, the two sides of my brain intersect with interesting results. You could do a lot worse than leverage the CAST paradigm for your ERP change management initiatives.

What does CAST stand for?

Content row: A lot of presentations have too much content that is not relevant to the decision or to the aim of the presentation. The content must lead the audience to understand why and what they must do.

Audience row: You need to understand your audience needs and motivation. What do they need to know? How can you motivate them to take the desired action?

Story row: When you are clear about the content and your audience, you can focus on the story structure. Using the format of a story, rather than simply adding text to your presentation, makes it easy for your audience to listen to you and become involved.

Tell row: Create the words and visuals to focus on the telling of the story. Work out how the story will be conveyed in different formats and test that it has the intended impact.