A role center is a highly defined 'gateway' to an ERP system that has been defined around the needs of a specific user role.

What it does is aim to encapsulate all the functions and reports that a use role needs into a single role 'home' page to save users time in the daily work.

For example, what might a role center look like for a purchasing role? It might include quick access to:

• functions to raise a requisition or a purchase order
• reports of open requisitions or purchase orders
• supplier maintenance options
• KPIs such as % of on-time deliveries, value of open POs, % of returns etc.
• Top 10 vendor spend chart
• Top 10 requisitioner spend chart
• purchasing-related alerts such as over due orders
• task lists relating to their role

Defining you role centers assumes you have defined your key user roles in terms of:

• what functions they use on a daily basis
• what reports they use of a daily basis
• what KPIs and charts are meaningful to them
• what they need to be alerted about

Lesson: Role and role centre definition is now an important activity in any ERP implementation project.

Implementation 2